Hager Forum Manager (m/f/d)

[Internal Opportunity]   Hager Forum Manager  (m/f/d) 

Are you looking to grow or to develop new skills within Hager? An opportunity has just come up within the Communication department. What if this was your chance to explore a new field, grow your skills, and thrive in a new role? Dare to apply and join your new team.

We are looking for a Hager Forum Manager (m/f/d) to lead and further develop the Hager Forum as one of Hager’s key experience platforms.

In this role, you will bring our brand, culture and solutions to life for customers, partners and employees. You will combine experience excellence, hospitality, business partnership and operational leadership to create memorable experiences and ensure the Forum supports Hager’s strategic and business priorities.

As a Hager Forum Manager (m/f/d), you will join our Communications Team and report directly to the Head of Corporate Events & Hager Forum Experience and bebased in Obernai (67) for a permanent contract.

What exciting opportunities await you

You will:

• Lead and further develop the Hager Forum and its overall visitor experience, translating our ambition for “One Hager experience” into practice. You will define priorities, manage the annual planning and budget, ensure operational excellence and drive continuous improvement.
• Ensure an outstanding and consistent experience for customers, partners, employees and executives.
• Lead and develop the Forum team, fostering a strong service- and experience-oriented culture and ensure efficient resource planning and performance management.
• Act as a key partner to Business Units and functions, understanding their needs and translating them into impactful Forum experiences. You will balance priorities, manage the Forum portfolio and ensure all activities support Hager’s strategic objectives.
• Oversee the Forum’s operations, budget and resources, ensuring quality, efficiency and continuous improvement.
• Work closely with Real Estate and Facility Management and other partners to ensure a seamless, safe and high-quality environment.
• Contribute to the further development of experience standards and best practices across Hager.

What we offer you

• A unique opportunity to lead and shape the future of the Hager Forum and its experience.
• A diverse role combining customer and employee experience, leadership, business partnership and operations.
• Close collaboration with senior leaders, international teams, customers and partners across Hager.
• A high level of responsibility and the opportunity to make a visible contribution to Hager’s brand and business priorities.

What you ideally bring with you

• A Master’s degree or equivalent qualification in Business Administration, Hospitality, Event Management, Communications, Marketing or a related field.
• Several years (>7) of experience in customer experience, hospitality, event or venue management, ideally in an international environment.
• Proven leadership experience in a dynamic environment as well as strong stakeholder management skills.
• Experience in budget management and operational planning.
• A strategic mindset combined with a pragmatic, hands-on approach.
• Strong service orientation and a genuine passion for creating memorable experiences.
• Excellent communication skills and confidence when interacting with senior executives and external guests.
• Fluency in French and English; additional languages are an advantage.

As an international company, our company language is English. Therefore, please send us your application in English.

To learn more, contact SPANIOL-SCHULZ Simone, the manager of this amazing team straight away.

They can’t wait to share their expertise and take on new challenges together with you.

Be bold, the power of internal mobility is in your hands: once your application has been submitted and your manager has been informed, our HR team will contact you for an initial interview with the hiring manager and the HRBP of your future position.