Customer Service Export Specialist

[Internal Opportunity]   Customer Service Export Specialist

Are you looking to grow or to develop new skills within Hager Group? An opportunity has just come up within the [...] department. What if this was your chance to explore a new field, grow your skills, and thrive in a new role? Dare to apply and join your new team.

Key Responsibilities: 
1. Manage customer order, follow up and push delivery schedule and ensure on time delivery. 
2. Drive ,communicate and coordinate with related departments to solve problem& satisfy customer needs (all kinds of inquiry, complaint....). 
3. Drive internal process optimization or new process to meet operation efficiency. 
4. Shipping arrangement with warehouse, forwarders, prepare and confirm logistics documents and related certificates, tracking transportation for APAC Logistics, coordinate with logistics team to solve the transportation issue 
5. SAP Operation and daily problem solving.

Position Requirements: 
1. More than 3 year experience in oversea customer service or shipping or SCM related.
2. Fluent English in oral, reading, writing. 
3. Be familiar with Microsoft office tool, especially Excel，SAP experience is preferred. 
4. Good communication and detail oriented

Interested in joining a team of NUMBER passionate experts?

To learn more, contact Jane ZHANG, the manager of this amazing team straight away.

They can’t wait to share their expertise and take on new challenges together with you.

Be bold, the power of internal mobility is in your hands: once your application has been submitted and your manager has been informed, our HR team will contact you for an initial interview with the hiring manager and the HRBP of your future position.