Senior Operations Quality Manager (m/f/d)

Company: Hager Industrial SA

Are you looking to grow or to develop new skills within Hager Group? An opportunity has just come up within the Quality department. What if this was your chance to explore a new field, grow your skills, and thrive in a new role? Dare to apply and join your new team.

We are currently looking for our futureSenior Operations Quality Manager (m/f/d)based in La Rocafor a permanent contract.

Mission

As Senior Operations Quality Manager, you will lead and drive the overall quality performance across an international network of production plants. You will play a key role in deploying the global quality strategy, strengthening operational excellence, and ensuring alignment of quality standards, processes, and performance across all sites.

Key Responsibilities

• Define and deploy the global Operations Quality strategy in alignment with Group Quality Governance and corporate objectives
• Lead and align international Quality Managers and Quality Engineers within a matrix organization across multiple production sites
• Drive operational excellence and continuous improvement initiatives using Lean Manufacturing, Six Sigma, 8D, 5S, VSM, and other quality methodologies
• Lead international cross-functional projects focused on quality performance, digitalization, standardization, and process harmonization
• Monitor quality KPIs, customer complaints, supplier quality, CoPQ, scrap, and waste reduction while ensuring robust root cause analysis and preventive actions
• Ensure compliance with international quality standards and management systems including ISO 9001, ISO 45001, ISO 50001, and QHSEE requirements
• Act as the escalation point for quality crises, audits, and critical operational risks, with authority to stop production and block deliveries when necessary
• Develop and coach local quality organizations while representing Operations Quality in international leadership and governance meetings

Profile

• Degree in Engineering, Quality Management, Manufacturing, or a related technical field with more than 10 years of international quality management experience in a multi-site manufacturing environment
• Strong expertise in electromechanical and electronic manufacturing processes, industrial operations, and high-quality production standards
• Deep knowledge of Lean Manufacturing, Six Sigma, Total Quality Management, 8D, 5S, problem-solving techniques, quality methods and tools
• Proven experience in project management, change management, operational excellence, and global transformation initiatives
• Strong leadership skills with the ability to influence, convince, and align multicultural and cross-functional teams
• Customer-focused mindset combined with excellent communication, analytical, and synthesis capabilities
• Hands-on, resilient, and solution-oriented personality with the ability to perform in complex and high-pressure environments
• Fluent in English with willingness to travel internationally (~20%)

To learn more, contact Manuel HIRSCH, the manager of this amazing team straight away.

They can’t wait to share their expertise and take on new challenges together with you.

Be bold, the power of internal mobility is in your hands: once your application has been submitted our HR team will contact you for an initial interview with the Hiring Manager and the HRBP of your future position. 

All employees who meet the requirements for the position can apply. Severely disabled applicants are given special consideration if they are equally suitable. Please send your application to the responsible HR department, if possible please use our group-wide applicant management system. We are happy to answer any questions you may have. Your application or your request will be treated confidentially.

Mila Mendoza